Canadian and USA
orders are shipped via FedEx Ground next business day.
The rate charged for
the shipping of your order is based on the weight of your products, and your
location. Before the final checkout page you will be shown what the cost of the
shipping will be, and you will have a chance to not place your order if you
decide not to.
We do not ship on
the weekends and certain major holidays. FedEx does not deliver on these days so keep that in
mind when counting the number of days it will take to receive your package.
We do not require a
signature upon delivery.
A Note for orders outside Canada
We are not
responsible for customs fees. You may or you may not incur an additional custom
fee depending on your country’s laws.
While we try to maintain a high inventory level on the most popular items,
there are times when a particular style, color, or size is not in stock.
If this is the case, we will e-mail you that the item is on backorder and ask
if you would like to wait for the product, replace it with a different item, or
cancel that part of the order.
Sales are final; however, should you have any discrepancies in your order
regarding sizing issues you must send your item back within 15 days of receipt;
we will then provide an exchange for any unworn Corset or Item that is returned
within that time.
you need to exchange your item; please return it to us and we will ship your
item back to you.
The return label will read as
Attention: Shipping Department
Stella’s Corset Corporation
897 Wilson Ave
you have any questions pleasecontact us by emailing us at firstname.lastname@example.org by calling us at 1800-774 0269
are responsible for the cost of shipping the item back to Stella’s Corset
Corporation and the cost for shipping the item back to yourself. If, however,
we make a mistake on your order, we will reimburse you the cost of shipping
your order back to us. This makes it fair to all concerned.
will be issued upon inspection of the item once we receive it. Please allow 2-3
days for processing returns.
item must also be returned in resalable condition.
Please complete and return the form attached
to the back of your receipt along with your item to cover up the returning