Shipping Info

Most orders are processed within 1 business day.

We Ship worldwide.

Canadian and USA orders are shipped via FedEx Ground next business day.

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of the shipping will be, and you will have a chance to not place your order if you decide not to.

NOTES:

We do not ship on the weekends and certain major holidays. FedEx  does not deliver on these days so keep that in mind when counting the number of days it will take to receive your package.

We do not require a signature upon delivery.

A Note for orders outside Canada

We are not responsible for customs fees. You may or you may not incur an additional custom fee depending on your country’s laws.

Backorders 
While we try to maintain a high inventory level on the most popular items, there are times when a particular style, color, or size is not in stock.  If this is the case, we will e-mail you that the item is on backorder and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order.

Returns/ Exchange info

All Sales are final; however, should you have any discrepancies in your order regarding sizing issues you must send your item back within 15 days of receipt; we will then provide an exchange for any unworn Corset or Item that is returned within that time.

If you need to exchange your item; please return it to us and we will ship your item back to you.

The return label will read as follows:

Attention: Shipping Department

Stella’s Corset Corporation

897 Wilson Ave

Toronto, Ontario

M3K 1E6

If you have any questions please contact us by emailing us at info@stellascorset.com  or by calling us at 1800-774 0269

Note:

You are responsible for the cost of shipping the item back to Stella’s Corset Corporation and the cost for shipping the item back to yourself. If, however, we make a mistake on your order, we will reimburse you the cost of shipping your order back to us. This makes it fair to all concerned.

Exchanges will be issued upon inspection of the item once we receive it. Please allow 2-3 days for processing returns.

The item must also be returned in resalable condition.

Please complete and return the form attached to the back of your receipt along with your item to cover up the returning shipping cost.